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Last Updated: April 30, 2025 We strive to provide a seamless shopping experience. Below is our return policy for purchases made through our Facebook Shop or Marketplace listings. Please read carefully to understand your rights and responsibilities. 30-Day Return Policy You have 30 days from the date you receive your item to request a return, subject to the conditions below. To be eligible for a return: The item must be in the same condition as received—unworn, unused, with tags, and in its original packaging. You must provide a receipt or proof of purchase. To initiate a return, contact us at admin@factorysuperbike.com (mailto:admin@factorysuperbike.com). Returns must be sent to: 3040 SW High Desert DR Unit H, Prineville, OR 97754 Items returned without prior authorization will not be accepted. For questions, email us at admin@factorysuperbike.com (mailto:admin@factorysuperbike.com). Damages and Issues Inspect your order upon delivery. If an item is defective, damaged, or incorrect, contact us immediately at admin@factorysuperbike.com (mailto:admin@factorysuperbike.com) so we can resolve the issue promptly. We may request photos or additional details to evaluate the issue. Store Credit Only if we see fit: Please refer too https://factorysuperbike.com/policies/refund-policy For all return policy