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All Rights Reserved
Q: When I receive delivery, what if something on my order is damaged?
Q: What is your return policy?
Factory SuperBike wants you to be happy with your purchase. If you wish to return a product, please contact us at firstname.lastname@example.org. All returns must be approved via email to email@example.com within 30 days from the day you received your goods.
Products must be in their original packaging and still have tags intact.
All Returns are subject to a 20% Restocking Fee. This Excludes Any Special Order Items which can only be returned if defective.
Q: What if something on my order is out of stock?
In some cases, there will be certain items out of stock. If this is the case, we will notify you and let you know when it will be in stock. You will have the option to:
- Ship all in-stock items right away and the out-of-stock item(s) when they come in.
- Wait until all items are in, then ship as a complete order
- Cancel the out of stock item(s)