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Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://factorysuperbike.com (the “Site”).

We collect information about you during the checkout process on our store.

Factory Superbike: Privacy Policy

We may collect and use information related to factory superbikes when users interact with our website. This may include information such as the make, model, and specifications of the factory superbike. We may also collect information about the user’s interactions with factory superbikes, such as browsing history, preferences, and purchase history. This information is used to provide personalized recommendations, improve our services, and enhance the user experience.

Data Sharing with Factory Superbike Manufacturers

In some cases, we may share certain information with factory superbike manufacturers for the purpose of warranty registration, product support, and customer service. This may include personal information such as name, contact details, and purchase history. We ensure that any shared information is handled in accordance with applicable privacy laws and regulations.

Third-Party Services for Factory Superbikes

We may partner with third-party services to provide additional features and services related to factory superbikes. These services may include maintenance and repair scheduling, spare parts ordering, and performance tracking. When using these services, users may be required to provide additional information directly to the third-party service provider. We encourage users to review the privacy policies of these third-party services before providing any personal information.

Data Retention and Security for Factory Superbikes

We will retain the information related to factory superbikes for as long as necessary to fulfill the purposes outlined in the privacy policy. We take reasonable measures to protect the security and integrity of this information, including encryption and access controls. However, it’s important to note that no method of transmission or storage is completely secure, and we cannot guarantee the absolute security of the information.

Please note that these additions are general recommendations and may need further customization based on your specific use of factory superbike data. It’s important to consult with a legal professional to ensure compliance with applicable laws and regulations regarding the collection, use, and sharing of factory superbike information.

 

What we collect and store

While you visit our site, we’ll track:

  • Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
  • Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
  • Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

We’ll also use cookies to keep track of cart contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, if you choose to receive them

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for XXX years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

We will also store comments or reviews, if you choose to leave them.

Who on our team has access

Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

  • Order information like what was purchased, when it was purchased and where it should be sent, and
  • Customer information like your name, email address, and billing and shipping information.

Our team members have access to this information to help fulfill orders, process refunds and support you.

What we share with others

We share information with third parties who help us provide our orders and store services to you; for example —

Payments

We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.

Please see the PayPal Privacy Policy for more details.

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at [email protected] , or by phone at (503) 832-7336

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you believe that we have inadvertently collected personal information from a child under 13, please contact us immediately, and we will take steps to delete the information.

Changes to the Privacy Policy

We reserve the right to update or modify this privacy policy at any time. Any changes will be effective immediately upon posting the updated policy on our website. We encourage you to review this policy periodically to stay informed about how we collect, use, and protect your personal information.

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